1. Overview
This guide covers the pages an organisation Admin uses to look after the account itself: Billing, Settings → Organization, and the personal options in the top bar (language, dark mode, password).
2. Billing: Invoices
Go to Billing in the sidebar (Admin only). The Invoices tab lists each invoice with its number, period, total, amount paid, balance, status and due date.
- Click an invoice to see the detail: number of employees billed, the fixed amount, the per-user rate, the balance due and the payments made against it.
- Click PDF to download the invoice.
Invoices are generated on the 1st of each month. The amount is your plan's fixed amount plus the per-user rate multiplied by the number of employees who have attendance enabled; deleted employees are not billed.
3. Paying an Invoice
- Find the unpaid invoice and click Pay Now.
- You are taken to a secure Stripe checkout page. Enter your card details there and confirm.
- You are returned to MAttendance and the invoice shows as paid.
Card details are entered on Stripe's page and are not stored by MAttendance. The Payment History tab lists every payment with its date, amount, mode and reference.
4. Your Subscription
Settings → Organization shows your subscription (read-only): its status, expiry date and User Limit — the maximum number of employees you can add. New organisations start on a trial. To change plan or raise the user limit, contact support.
| Status | Meaning |
|---|---|
| Trial | Evaluation period for a new organisation. |
| Active | Paid and in good standing. |
| Expired | The subscription period has ended. |
| Suspended | Access is restricted, usually because of an unpaid invoice. |
| Cancelled | The subscription has been ended. |
5. Organisation Settings
In Settings → Organization click Edit to change:
- Organisation name, email, phone, logo and address
- Time Zone — used for all attendance times
- Currency — INR, AED, SAR, QAR, BHD, KWD, OMR, USD, GBP, EUR or SGD
- Weekly Off — the default off days for the organisation
The same page lists your offices and departments, with counts of active and total employees. All other configuration is reached from the Settings hub: Departments, Offices, Leave Types, Rules, Pay Structure, Hardware, Client Sites, Holidays, Document Types, India Compliance and Gulf Compliance.
6. Language (English / Arabic)
The portal is available in English and Arabic. Use the Language switch in the top bar to change it; in Arabic the whole layout switches to right-to-left. The choice applies to you only. An employee's Preferred Language can also be set on their profile.
7. Dark Mode
Click the sun/moon icon in the top bar to switch between light and dark mode.
8. Changing Your Password and Signing Out
Your own details and photo are on My Profile in the sidebar. Open the menu under your name in the top bar and choose Change Password or Sign Out. If you cannot log in at all, use Forgot Password on the login page to receive a reset link by email. An Admin can also reset an employee's password from their record — see Employee Records.