1. Overview — How Performance Works

The Performance module has two layers. Everyday tools are available to every employee — set your own Goals & OKRs and exchange continuous feedback with colleagues at any time. Formal appraisals are run by HR using reusable review templates and rating scales, organised into time-boxed appraisal cycles with self / manager / peer reviews and a weighted final score.

Where to find it. Goals & OKRs and Feedback live in the sidebar under People. HR configuration (templates and rating scales) is under Admin → Appraisal Setup.

2. Goals & OKRs

Goals track what you want to achieve; OKRs add measurable key results whose progress rolls up into the goal's overall percentage automatically.

Creating a goal

  1. Go to Goals & OKRs and click Add Goal.
  2. Enter a title and (optionally) a description.
  3. Choose a TypeGoal or OKR — set a Weight (relative importance) and an optional Due date.
  4. Save. New goals start as Not Started.

Key results & progress

  1. On a goal card, click Add Key Result.
  2. Give it a title, a Current and Target value, and an optional unit (e.g. %, users).
  3. As you update the current value, each key result's progress bar updates and the goal's overall dial recalculates.
How progress is calculated: a key result's progress is current ÷ target (capped at 100%). A goal's progress is the average of its key results — or, if it has none, 100% once you mark the goal Completed.

3. Continuous Feedback

Share recognition and constructive input any time, or ask a colleague for feedback. Open Feedback from the sidebar.

TabWhat it shows
ReceivedFeedback colleagues have shared about you
GivenFeedback you have shared (you can delete your own)
RequestsColleagues who have asked you for feedback — click Give to respond
  • Give Feedback — pick a colleague, a type (Praise, Improvement, Note), a visibility (Private, Manager, Public) and your message.
  • Request — ask a specific colleague for feedback, with an optional prompt.

4. Review Templates (HR Admin)

A template is a reusable appraisal form. Go to Admin → Appraisal Setup → Review Templates and click New Template.

  1. Name the template and toggle Active.
  2. Add one or more sections (e.g. "Goals", "Values"), each with a weight.
  3. Within each section, add questions — set the response type (Rating, Text, Scale, YesNo), a weight, and an optional rating scale.
  4. Save Template.
Weights drive scoring. Each question's weight is combined with its section's weight, so answers in a heavier section count more toward the final appraisal score.

5. Rating Scales (HR Admin)

Rating scales define the numeric range raters choose from (e.g. 1–5). Under Appraisal Setup → Rating Scales, click New Rating Scale, set a name, min, and max, and optionally a JSON labels map describing each value, e.g. {"1":"Poor","5":"Excellent"}. Active scales can be attached to rating questions in templates.

6. Appraisal Cycles & Reviews

An appraisal cycle is a time-boxed review period (Annual, Half-Yearly, Quarterly, Monthly, or Probation). Within a cycle, each employee gets a review assignment evaluated by one or more raters.

How scoring works

  • Each rater (Self, Manager, Peer) completes the template; their answers produce a weighted response score.
  • The final score combines raters by type — by default Manager 60% · Self 20% · Peer 20%, renormalised over whoever actually responds.
  • An assignment can be finalized only once every assigned rater has submitted; HR can record a final rating label (e.g. "Exceeds").

Cycle lifecycle

StatusMeaning
DraftBeing set up; can still be edited or deleted
ActiveReviews are open for raters to complete
In ReviewSubmissions are being finalized
CompletedAll appraisals finalized
ClosedArchived
Reminders. Pending reviewers are automatically reminded as a cycle approaches its end date, so appraisals are completed on time.
Note: the cycle-management and review-form screens are rolling out in the portal. Until then, your HR team can set up templates and rating scales here so they're ready when cycles open.